What’s so difficult to understand?

In an email reply

Further to our conversation, I would really appreciate a written reply from Mr. (Name withheld) himself, that he has no other forms submitted along with my Salary A/c. opening form hereafter. My emphasis is firmly on only salary A/c. operation & was also very clear at the time of salary A/c. opening. If I need any other specific products further, I will communicate via email to the respective department & branch head seeking their advice on the same, so that such events won’t occur.

And for that matter it makes more sense to use net banking communication option, as I only hold the authority to transact solely. I hope you understand the importance of the trust that customers have on banking officers. Else we would enquire hours & days about various products & offers unnecessarily, which would not only waste time but defeat the purpose of serving all customers equally.

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